Eddy produces a complex electro-magnetic wave which is applied through two coils wound round your incoming water supply pipe. In this way your water is subjected to an ever changing magnetic field as it passes through the coils. This alters the electric charge distribution on the crystals of limescale in your water supply and changes the adhesion properties of the limescale so that it no longer deposits itself on your clean surfaces, within your pipes or inside your appliances, so that they are freed of its damaging and corrosive effects. Eddy does not add anything to the water and it does not remove any healthy minerals. Limescale stays in solution in the water and is simply washed away!

Eddy is usually fitted to your mains cold water supply pipe (also known as the rising main) at the point where it enters your house. In this way all of the water in your house will be treated, including water used in the hot water system. In cases where you cannot get to the rising main, Eddy should be fitted at the earliest accessible point in the system.

We believe that anyone can fit Eddy safely and simply. All that is required is the ability to identify the mains water inlet to your home (instructions given) and find a mains electricity socket within a short distance of the Eddy installation position (or use a mains extension lead if necessary). No special tools are required. If, however, after reading the comprehensive instructions supplied you feel unable to tackle the job, any electrician or plumber should be able to fit Eddy for you in about half an hour.

After a few weeks, newly formed scale deposits are soft and powdery and can be cleaned off easily from taps and sinks. Your hot water system may need turning down to a lower temperature setting, saving you money. Kettles start to show a marked reduction in scaling and any scale remaining should become soft and easily rinsed away. Shower heads remain free running and people report that they use less soap, detergents and shampoos. Not only that, but Eddy gets to work on existing old scale and over time should literally clean up your water system and restore its efficiency. Some of our customers have also reported a major improvement in their skin and hair.

Eddy draws very little mains electricity. At current standard electricity prices, Eddy will cost approximately 100 baisa per week to run at most.

Eddy will easily cope with most sizes of domestic property and is already in very successful use in small industrial applications which are more arduous than anything likely to be encountered in the domestic situation. We believe that Eddy is the most powerful electronic descaler available for domestic use.

Eddy can be installed on a copper, plastic, or iron pipe, but we do not recommend installation on pipes made from lead, as descaling a lead pipe may re-expose your water to direct contact with lead. Without descaling, the coating of limescale inside your lead pipes may offer some protection against the detrimental effects of lead on your health. Unlike many manufacturers, we therefore feel unable to recommend installation on lead piping. There is often a pipe of different material (copper or plastic) further "downstream" of where the lead main enters the house so a suitable installation point can usually be found.

Eddy comes with cables adequate for fitting on pipes from 15mm diameter up to 25mm diameter (1 inch). On a 25mm pipe, each coil is wound with 30 turns onto the pipe. With smaller pipes, more turns are wound (approximately 40 turns onto a 15mm pipe), but there is negligible change of the magnetic field. What field strength is lost through fewer turns is made up again by the larger cross sectional area of the coil on the larger pipe. For pipes with a larger diameter than 25mm please contact us for custom cables (small extra charge applies).

The amount of additional protection given to your hot water system is dependent on the exact water hardness in your area and also the chemical composition of the naturally dissolved solids in your water supply. Also the operating temperature that the heater is adjusted to work at. In the majority of cases Eddy can be highly effective in helping to reduce scale build up in your hot water heating system.

No problem! Eddy was designed with two coils for two reasons. Firstly, because winding two coils around your incoming water main increases the time for which the magnetic field is applied to your water, increasing the efficiency of the treatment. Secondly, in situations where the the main splits immediately in two after entering the house you can simply wind one Eddy coil on one of the pipes after the split, and the other coil on the other branch.

Depending on the degree of your water hardness, we would normally expect water treated by Eddy to retain its beneficial properties for up to 72 hours after treatment. This is more than adequate in a house with normal water consumption to ensure that any water in the main cold water storage tank and also the hot water tank is fully replenished before the benefits of treatment wear off. In houses with very low water consumption you may wish to consider fitting an additional Eddy unit to the "exit" pipe from the main water storage tank, though we always recommend trying one unit on the incoming main first as this usually proves more than adequate. In houses where there are no storage tanks, Eddy is at its most effective, as water is used very soon after treatment at the incoming main.

No problem! Eddy was designed with two coils for two reasons. Firstly, because winding two coils around your incoming water main increases the time for which the magnetic field is applied to your water, increasing the efficiency of the treatment. Secondly, in situations where the the main splits immediately in two after entering the house you can simply wind one Eddy coil on one of the pipes after the split, and the other coil on the other branch.

Some manufacturers claim that "plug-top" power supplies as used with Eddy are unreliable. Our power supplies are manufactured by one of the world's largest power supply manufacturers, who are registered to BS-EN-ISO 9001:2008 standard (the highest standard). They have been specially chosen (like all of the components in Eddy) for supreme reliability which has been well proven during the time that we have used them. The unit is also very small and light - barely larger than a standard mains plug.

The cable from the plug-top power unit to the main Eddy unit measures two metres (6 ft). We recommend extension cables if you need to mount the Eddy unit further than two metres from a mains supply outlet

The dimensions of the main unit are (w x h x d):

17cm x 9cm x 3.5cm ( 6.75inches x 3.5inches x 1.5inches )

It does not matter in which direction the water flows, or whether the water flows through the red coil before the yellow coil or vice versa. All that matters is that all of the water that you wish to treat flows through at least one coil or the other or preferably both. For this reason we recommend fitting on the incoming cold water main to the property.

Eddy is tested to comply with all necessary CE and FCC standards for UK, EU and worldwide sale. (Certificates available for inspection).

The instruction manual supplied with Eddy is currently printed in the English language only. Arabic version available on request. We hope to supply a multi language version in the near future.